How We Protect Your Data
A quick overview of the key pillars of roulete's Privacy Policy.
Strong Encryption
All your personal and financial information is protected with 256-bit SSL encryption, keeping your data completely secure at every stage of transmission.
No Sale of Data
Roulete never sells your personal information to third parties or shares it without your consent. Your data is used solely to improve our services.
Your Control
You can view, correct, or request the deletion of your data at any time. You have full control over your privacy.
Regular Security Audits
Our systems are regularly audited by third-party security experts to ensure your data is protected to the highest standard.
Cookie Transparency
We clearly explain every cookie we use and why. You can turn off any non-essential cookies at any time.
Breach Notification
In the event of a security incident, we notify affected users directly by email within 72 hours. You will never be left in the dark.
Roulete (https://roulete.app) is an online Sports Betting and gaming platform serving Bangla-speaking users in Bangladesh and South Asia. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.
By using our platform, you confirm that you have read and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services and contact our customer support.
Roulete believes that every user's privacy is a fundamental right. That is why our Privacy Policy is written to be simple, clear, and easy to understand — so you always know exactly what happens with your data.
In Brief: Your data is safe. We never sell it. We use only the minimum information necessary to operate and improve our services.
Roulete only collects information that is genuinely needed to operate the service, verify identity, and meet legal obligations. Collecting unnecessary data goes against our policy.
The information we collect comes from three main sources — what you provide directly, data generated automatically through your use of the platform, and information received from third parties for identity verification purposes.
| Data Type | What's Included | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Usage Data | Betting history, login timestamps, preferences | Service Improvement & Personalization |
| Technical Information | IP address, browser type, device information | Security & Fraud Prevention |
| Location Information | Country, city (not precise GPS) | Compliance with Regional Restrictions |
Roulete is transparent about every reason your data is used. It is never used for any hidden purpose. In accordance with our Privacy Policy, data is used only for the following:
- Account Management: To create, verify, and maintain your account.
- Payment Processing: To ensure secure transactions and prevent fraud.
- Customer Support: To address your questions, complaints, and support needs.
- Service Improvement: To analyze usage patterns and make the platform better.
- Legal Obligation: To meet regulatory requirements.
- Responsible Gaming: To detect unusual betting patterns and provide appropriate assistance.
- Contact: To send essential notifications and promotional offers (with your consent).
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our customer support.
Cookies are small text files stored on your device. roulete uses cookies to keep your browsing experience smooth and uninterrupted. We only use necessary cookies and always maintain full transparency.
- Essential Cookies: To maintain your login session and ensure security — the platform cannot function without these.
- Performance Cookies: To identify page load times and errors in order to improve our service.
- Preference Cookies: To remember your language, theme, and other personal preferences.
- Analytics Cookies: Collects anonymized usage data to help improve service quality.
You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Roulete follows the highest industry standards to protect your data. Our security infrastructure operates across multiple layers, so if one layer fails, others continue to keep your information safe.
- All data transmissions are secured with 256-bit TLS/SSL encryption.
- Stored data is protected with AES-256 encryption.
- Our servers are hosted in ISO 27001 certified data centers.
- Regular penetration testing and vulnerability scanning are conducted.
- 24/7 real-time security monitoring is always active.
- Automatic alerts are sent whenever a suspicious login is detected.
Your Role: roulete does its best to ensure security, but keeping a strong password, not sharing your login details with others, and being cautious on public Wi-Fi are your responsibility.
You have specific rights over your data at roulete. We actively uphold these rights and handle every request with the utmost priority.
- Right of Access: You can request to view all the information we hold about you.
- Right to Rectification: You may request a correction to any inaccurate or incomplete information at any time.
- Right to Erasure: You may request the deletion of your account and data at any time, unless we are required to retain it by law.
- Right to Restrict Processing: You may request that we restrict how your data is used for specific purposes.
- Right to Portability: Request a copy of your data in a machine-readable format.
- Right to Object: You may object to the use of your data for specific purposes.
To exercise these rights support@roulete.appEmail us at. We aim to respond within 30 business days.
Roulete does not retain your data longer than necessary. Each type of information has a defined retention period, after which it is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years | Identity Verification Records |
| Log Files | 12 months | Security Audit |
| Marketing Preferences | Until opt-out | Communication Management |
| Cookie Data | 24 months from session | Depends on cookie type |
Roulete is strictly prohibited for users under 18. We never knowingly collect data from minors. Age verification is mandatory at registration, and KYC documents are requested in any case where there is doubt.
If you become aware that a minor has registered on our platform, please notify us immediately at support@roulete.appto let us know. We will take immediate action — closing the relevant account and deleting the associated data.
A note to parents: please be aware and ensure your children do not access this platform. Consider using parental control software.
Roulete may update this Privacy Policy from time to time — when new services are added, legal requirements change, or security is enhanced. We will notify you by email or platform notification before any significant changes take effect.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated Policy. The "Last Updated" date at the top of this page always reflects the most recent revision.
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist.
Email: support@roulete.app
Subject: Send with subject line "Privacy Request"
Response Time: Within 3 business days
We respect your privacy and take every request seriously. Your satisfaction is our top priority.
Start Betting Safely Today
Read roulete's Privacy Policy and see exactly how well we protect your data. Open an account with confidence and experience Bangladesh's best Sports Betting platform.
18+ only. Play responsibly.